Last Chance for PPI Refunds: A Step-by-Step Guide

“Are you tired of hearing about PPI refunds and thinking it doesn’t apply to you? Think again! The clock is ticking, and this may be your last chance to claim what’s rightfully yours. In this step-by-step guide, we’re breaking down the process for securing your PPI refund so that you don’t miss out on a single penny. Don’t let this opportunity slip through your fingers – follow our expert advice and reclaim what’s owed to you today!”

Introduction to PPI Refunds and the Deadline

Payment Protection Insurance (PPI) has been a controversial topic in the UK for many years. This type of insurance was often mis-sold by banks and other financial institutions to consumers who did not need or want it. As a result, millions of people were paying for an insurance policy that provided little to no benefit. In 2011, after numerous complaints from customers and investigations by regulators, the deadline for making PPI claims was set for August 29th, 2019.

If you have ever taken out a loan, credit card or mortgage in the past few decades, chances are you were offered PPI alongside it. However, due to widespread mis-selling practices, many individuals were not aware that they had been sold this insurance or did not fully understand what it covered. The Financial Conduct Authority (FCA) estimated that over £50 billion has already been paid out in compensation for mis-sold PPI policies.

What is PPI?

PPI is an insurance policy designed to cover loan repayments if you are unable to make them due to unexpected circumstances such as illness or job loss. While this may seem like a useful product on paper, in reality, it was often sold without proper explanation or consent from consumers. Many people ended up paying thousands of pounds for policies they could not use or did not even know they had.

The Deadline

The FCA set August 29th, 2019 as the final deadline for making any new claims for mis-sold PPI policies. After this date, no new claims will be accepted by banks or other lenders. This means that if you believe you were mis-sold PPI and have not yet made a claim, time is running out.

Why You Should Make a Claim

Making a claim for mis-sold PPI can result in significant compensation payouts. The average payout is around £3,000, but some individuals have received even more. This money can make a real difference in your financial situation and could be used to pay off debts or fund a special purchase.

Additionally, making a claim can help hold banks and other lenders accountable for their actions. It sends a message that consumers will not tolerate being taken advantage of and helps prevent similar mis-selling practices in the future.

How to Make a Claim

If you believe you were mis-sold PPI, there are a few steps you can take to make a claim before the deadline. The first step is to gather any relevant documents such as loan agreements or credit card statements. Next, contact the bank or lender that sold you the policy and request a refund. If they reject your claim, you can escalate it to the Financial Ombudsman Service (FOS) for review.

Time is running out to make a PPI claim before the August 29th deadline. If you believe you were mis-sold this insurance policy, don’t wait any longer – take action now and potentially receive compensation for your losses.

What is PPI and Why Were Claims Made?

PPI, or Payment Protection Insurance, is an insurance policy that was commonly mis-sold alongside loans, credit cards, and mortgages in the UK. It was designed to cover repayments if borrowers were unable to make them due to unforeseen circumstances such as illness, unemployment, or death.

The mis-selling of PPI began in the late 1990s and continued for over a decade. The main reason behind this widespread issue was the high commission paid to sales agents for each PPI policy they sold. This incentivized them to push PPI onto customers who did not need or want it. As a result, millions of people ended up paying for insurance they couldn’t use or didn’t even know they had.

In addition, many lenders also failed to properly explain the terms and conditions of PPI policies, leaving consumers unaware of what their premiums covered and how much they were actually paying for it. Some lenders even added PPI without the knowledge or consent of their customers.

These practices ultimately led to numerous complaints from consumers who felt deceived and misled by their lenders. In response to these complaints, the Financial Conduct Authority (FCA) launched an investigation into PPI sales and announced that customers who were mis-sold PPI would be entitled to refunds.

This sparked a wave of claims from individuals seeking compensation for being mis-sold PPI. According to data from the FCA, banks have paid out over £35 billion in refunds since 2011, making it one of the largest financial scandals in history.

The deadline for submitting PPI claims is August 29th, 2019. After this date, no new claims will be accepted by banks or any other financial institutions involved in the scandal. This means that time is running out for those who believe they were mis-sold PPI to claim back what is rightfully theirs.

If you are unsure whether you have been mis-sold PPI or not, there are a few factors to consider. For example, if you were told that PPI was mandatory or that it would increase your chances of getting approved for a loan, credit card, or mortgage, there is a high chance that you were mis-sold. Other red flags include being signed up for PPI without your knowledge or consent, being self-employed or unemployed at the time of purchase (as PPI only covers employees), and having a pre-existing medical condition which made the policy useless.

PPI was mis-sold on a massive scale due to greed and lack of transparency from lenders. The resulting claims have helped consumers reclaim billions of pounds in compensation. With the deadline approaching, it is important to act fast and make sure you don’t miss out on this last chance for a PPI refund.

How to Check if You Are Eligible for a Refund

If you have ever taken out a loan, credit card or mortgage in the last 30 years, there is a high chance that you were mis-sold Payment Protection Insurance (PPI). This insurance was often sold alongside these financial products and was meant to provide coverage in case of unforeseen circumstances such as illness, job loss or death. However, many banks and lenders were found to have mis-sold PPI policies to their customers without fully explaining the terms and conditions or checking if the policy was suitable for them.

Fortunately, after years of legal battles and investigations, consumers can now claim refunds for these mis-sold PPI policies. But before diving into the process of making a claim, it’s important to first check if you are eligible for a refund. Here’s how:

  1. Gather all relevant documents: To determine your eligibility for a PPI refund, you will need to gather any relevant documents such as loan agreements, credit card statements or mortgage paperwork. These documents will help you prove that you were indeed sold PPI and can serve as evidence for your claim.
  2. Check if you had PPI: The first step is to check if you actually had PPI attached to any of your loans or credit cards. You can do this by checking through your bank statements or contacting your lender directly. Some banks also have online tools that allow customers to check their past accounts for any PPI payments.
  3. Review your policy details: Once you have confirmed that you had PPI attached to your financial product(s), review the details of the policy carefully. Look for clauses that may indicate that it was not suitable for you such as exclusions based on pre-existing medical conditions or unemployment status.
  4. Identify instances of mis-selling: Next, identify instances where the policy may have been mis-sold to you. This could include situations where it was added without your knowledge or consent, where its cost wasn’t clearly explained to you, or where it was not suitable for your needs.
  5. Check the time frame: It’s important to note that there is a deadline for making PPI claims, which is August 29th, 2019. Therefore, it’s crucial to check if your claim falls within this time frame.
  6. Consider using a claims management company: If you are unsure about the process of checking your eligibility or making a claim, you can consider using a reputable claims management company. They will guide you through the process and handle all the necessary paperwork on your behalf.

By following these steps, you can determine whether or not you are eligible for a PPI refund. Remember, even if you have already made a claim in the past but were denied or didn’t receive the full amount owed to you, you may still be eligible for a further refund under new rules set by the Financial Conduct Authority (FCA). Don’t miss out on this opportunity to get back what is rightfully yours before it’s too late!

Step-by-Step Guide to Making a Claim

  1. Gather all necessary information: Before starting your PPI claim, it is important to gather all the necessary information related to your past loans or credit agreements. This includes details such as the name of the lender, account numbers, and dates of when you took out the loan.
  2. Check for any PPI policies: Next, you should carefully go through all your loan agreements and statements to determine if you have been sold any PPI policies without your knowledge or consent. These could be in the form of single premium policies or regular monthly payments added onto your loan repayments.
  3. Identify potential mis-selling: If you do find that you have been sold PPI without your knowledge or against your wishes, then it is important to identify any potential instances of mis-selling. This could include being pressured into buying PPI, being told it was mandatory for approval of a loan, or not being made aware that you had a choice to opt-out.
  4. Determine eligibility for a refund: Once you have identified potential mis-selling, check if you are eligible for a refund by assessing if the policy was suitable for you at the time of purchase. For example, if you were retired or self-employed at the time of taking out the loan and were sold an unemployment cover policy, then this would not be suitable.
  5. Submit a complaint: If after going through these steps, you believe that you have been mis-sold PPI and are eligible for a refund, then it’s time to submit a formal complaint with your lender. You can do this by writing them a letter explaining why you believe that they owe you compensation.
  6. Wait for acknowledgement from lender: After submitting your complaint, most lenders will send an acknowledgement letter within 8 weeks confirming that they have received your complaint and are looking into it.
  7. Await decision from lender: The lender will then investigate your complaint and make a decision. If they find that you were indeed mis-sold PPI, they will offer you a refund.
  8. Consider using a claims management company: If you are unsure about making a claim on your own or have been unsuccessful in previous attempts, then it might be worth considering using a reputable claims management company to help you navigate the process.
  9. Be patient: It is important to note that the entire process of making a PPI claim can take several months. So, it’s important to be patient and not get discouraged if there are delays or if the lender requests more information.

By following these steps, you can increase your chances of successfully claiming back any mis-sold PPI policies and receiving the compensation that is rightfully yours. Remember to always provide accurate information and keep copies of all correspondence with your lender for future reference.


As the deadline for PPI refunds approaches, now is the time to take action and make sure you receive any money owed to you. By following this step-by-step guide, you can easily navigate through the process and increase your chances of getting a refund. Don’t miss out on this opportunity to claim back what is rightfully yours. Act now and follow these tips to secure your PPI refund before it’s too late. Don’t wait any longer – start your journey towards a potential refund today!